Privacy Policy 24 | 10 Wedding and Events
Effective from 1st January 2024
1. Introduction 24 | 10 Wedding and Events
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website (www.twentyfourtenevents.com) and our services. It also outlines your rights regarding your personal data.
2. Information We Collect
2.1. Personal Information We may collect and process the following personal information:
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Contact Information: Name, email address, phone number, and postal address.
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Event Details: Information related to your event, such as the date, location, and specific requirements.
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Payment Information: Credit/debit card details and billing address.
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Communications: Any information you provide when you contact us directly.
2.2. Non-Personal Information We may collect non-personal information about your visits to our website, including:
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Technical Data: IP address, browser type, operating system, and device information.
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Usage Data: Pages visited, time spent on the site, and other interaction data.
3. How We Use Your Information
We use your personal information for the following purposes:
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To Provide Services: To deliver the services you request, such as DJ and event equipment hire.
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To Communicate: To respond to your inquiries, send booking confirmations, and provide updates about our services.
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To Process Payments: To handle transactions and billing.
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To Improve Our Services: To understand how our website is used and improve our offerings.
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Marketing: To send promotional materials and newsletters if you have opted in to receive them.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
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Performance of a Contract: To provide you with the services you have requested.
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Consent: For marketing communications, with your explicit consent.
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Legitimate Interests: For improving our services and website, and for administrative purposes.
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Legal Obligations: To comply with legal requirements.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
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Service Providers: Third-party vendors who help us operate our business, such as payment processors and IT services.
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Legal Obligations: Law enforcement or regulatory bodies if required by law.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the following rights regarding your personal data:
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Access: The right to request a copy of the personal information we hold about you.
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Rectification: The right to request correction of any inaccurate or incomplete data.
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Erasure: The right to request deletion of your personal data, subject to certain conditions.
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Restriction: The right to request restriction of processing your personal data.
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Objection: The right to object to our processing of your personal data.
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Data Portability: The right to request transfer of your data to another service provider.
To exercise any of these rights, please contact us at hello@twentyfourtenevents.com.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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The Hub, Kestrel Close, Hove, BN3 6NS.
By using our services and website, you agree to the terms of this Privacy Policy.
